Privacy that treats memory as sacred.

Remayne is a voice-first grief support application by Aurandel, Inc. This Privacy Policy explains what we process, why we process it, how we protect it, and the rights you retain over your memories, recordings, and preserved identity data.

Last updated March 26, 2026 Aurandel, Inc. Sussex County, Delaware

Your memories are sacred. We never sell them, never use them for training, and never share them. You own everything. You can delete everything. Always.

We process data only to create, operate, secure, and improve the preserved identity you asked us to maintain, and only with the controls described below.

On this page

Overview What We Process Service Providers Retention Your Rights Contact

1. Overview

Remayne preserves the identity of deceased loved ones as a continuing presence using advanced voice preservation and personalized memory technology.

This policy covers the Remayne website, related voice and memory workflows, and the data processed to create and operate a preserved identity. It applies to information controlled by Aurandel, Inc.

2. Information We Process

Voice recordings

Audio may be used to build an identity, calibrate a voice, support speech-to-text during conversations, and generate audio responses. Identity-creation recordings are stored encrypted and can be deleted by the user or authorized family controller.

Memory data

Remayne stores personalized memories, story fragments, relationship context, and summaries on Aurandel's private VPS infrastructure. Memory data is encrypted at rest using AES-256, never sold, and never used for model training.

Identity preservation data

This includes personal journals, voice setup data, session history, continuity notes, approved identity notes, and other preserved identity materials derived from user-submitted content. This data is user-owned and deletable.

Operational and security data

We may process account, device, diagnostic, and access-control information needed to secure the service, enforce consent, and operate the product.

3. What We Do With It

Create, calibrate, and maintain a preserved identity requested by the user or authorized family.
Generate personalized responses informed by approved memories, relationship context, and voice settings.
Convert speech to text, generate spoken replies, and surface relevant memories during active conversations.
Enforce consent controls, legal review gates, deletion requests, and safety policies.
Detect crisis signals in real time so we can provide support resources when needed.
Secure the service, diagnose failures, and preserve platform integrity.

4. What We Do Not Do

We do not sell memories, voice recordings, or preserved identity data.
We do not use your memories, recordings, or preserved identity content for model training.
We do not store raw conversation transcripts permanently. Remayne keeps AI-extracted summaries, structured memories, and limited operational metadata instead.
We do not share voice recordings of the deceased with any third party without explicit family consent, except where processing by a contracted service provider is required to deliver the feature you requested.

5. Third-Party AI Services

Our products use third-party AI services for language processing, voice synthesis, and speech recognition. Your conversations are processed through these services to generate responses.

We select providers who meet our security and privacy standards. We do not permit these providers to retain your personal data beyond what is required for real-time processing.

6. Storage, Security, and Deletion Controls

Memory and identity preservation data are stored on Aurandel private VPS infrastructure.
Data at rest is encrypted using AES-256 or an equivalent platform-level encryption standard.
Access is restricted to authorized personnel and systems that need the data to provide the service.
Users and authorized family controllers may request deletion or export of their preserved identity data.

7. Data Retention

We minimize retention wherever possible. The table below reflects the intended Remayne retention model.

Category	Examples	Retention period
Identity preservation data	Personalized memories, personal journals, voice setup data, session history	Retained until the user or authorized family controller requests deletion.
Session data	Session summaries, continuity notes, limited safety and operational metadata	Retained for 90 days unless longer retention is required for security, fraud prevention, or legal obligations.
Voice recordings for identity creation	Uploaded samples, voice setup recordings, family-approved source material	Retained only during the active identity creation process unless the user elects to keep them for further iteration.
Conversation audio for speech-to-text	Live microphone audio submitted for transcription	Processed in real time and not retained as a permanent archive unless separately uploaded as identity-creation material.
Crisis detection processing	Real-time signal analysis for self-harm or crisis indicators	Processed in real time only and not stored as a separate crisis archive.

8. Crisis Detection and Safety Processing

Remayne may evaluate user input in real time for crisis indicators so it can provide appropriate support resources. This processing happens during the active interaction and is not retained as a separate emotional or psychological profile.

Remayne is not a crisis service. If you are in immediate danger or may harm yourself or someone else, call or text 988 in the United States or contact emergency services immediately.

9. Your Rights and Choices

Request access to the personal data and preserved identity information we hold about you.
Request deletion of your identity preservation data, recordings, summaries, and related account data.
Request export of your data in a portable format.
Update or revoke permissions you have granted for identity creation or family access.
Ask us to confirm whether a deceased voice sample or memory set is still retained.

California residents may exercise rights to know, access, delete, and export personal information under the California Consumer Privacy Act, as amended. Remayne does not sell personal information and does not share personal information for cross-context behavioral advertising.

10. Contact and Requests

To request access, deletion, export, or to ask a question about privacy, contact [email protected].

Aurandel, Inc.
Sussex County, Delaware
Privacy contact: [email protected]